Based on 1,700 + reviews
I reached out via email to the company when my kiddo broke his brothers water bottle cap due to throwing it in the air. I was trying to find out if it was possible to buy just the cap on its own. Instead of simply answering my question, they went above and beyond by sending me 2 new caps in the mail....for free!!! They in no way needed to do this, but having bought 3 other bottles from them besides the one for my son, they have definitely made me a life long customer, and referrer!! Buy their products! Not only do they have cute items, but they have great customer service as well ☺️
I love these bottles for my bike but now have started carrying one with me all the time to hydrate throughout the day. Also, my grandson's favorite color is red. Who is going to complain! My wife takes the grand kids to an amusement park that offers free water fills. Each kid has a bottle and it makes it easy and cheap for everyone to stay wet. Each kid has customized their bottle with stickers. Great purchase--we are very happy.
Very satisfied. I bought a set of bottles on Amazon and still had 3 bottles but no caps and I was able to buy 3 more caps and they refunded shipping costs.
I thought I could use one of your caps to fit another brand's bottle. The threads were close but not an exact match, so the bottle leaked. Great customer service though and I really appreciate it that the business is run here in the states.
I got my all black push down bottom lid